- May 1, 2017
- Posted by: Kim Cunningham
- Category: ISO Tips
Organizations and companies certified with ISO 9000 Quality Management System Standards enjoy several advantages. ISO 9001 certification provides a systematic approach with benefits cut across various sectors. ISO 9001 offers the following benefits to organizations and businesses that adopt the standards.
ISO 9001 enhances organizational performance; the owners and investors get more value for their investment.
With ISO 9001 in place, the business becomes more profitable. The standards give you credibility and help you stand at the time of tough competition. When an organization publicizes their compliance with ISO 9001 standards, they attract more customers and improve their reliability amidst competitors. Your business will grow in double digits with increased return on investment. The mandatory internal audits and reviews make the business more transparent and accountable. This leads to improved operational results and further attracts more investment. Improved financial performances increase revenue and allow the company to expand eventually. ISO 9001 promotes the organization’s competitiveness hence promoting growth.
Increased Customer Satisfaction
The standards guarantee your customers that your services will be efficient and of high quality. When a company conforms to the requirements of ISO 9001 standards, their customers experience a reliable and efficient service. The idea that the business is internationally certified makes it defensible to customers. The system also helps you understand how customers perceive your performance and in turn address their requirements. This will improve your relationship with the customers.
ISO 9001 positively impacts employee productivity
An organization’s success is largely determined by its employee’s productivity. Excellent working conditions and job satisfaction enhance employee productivity. ISO 9001 quality management certification defines the roles of an employee and their capacities. When the roles are clear, there is better process flow and control. This motivates the workers to become more productive. The standards also improve the occupational health and safety of employees resulting in increased productivity.
The Society reaps the benefits
This systematic and structured approach is not only vital for the running and growth of the business but also for the society as a whole. ISO 9001 ensures fulfillment of legal and regulatory requirements including accountability and tax compliance. This leads to economic growth and increased social security. It also improves the health and safety of the community. The standards also reduce environmental impacts through effective use of resources. This planned process leads to lower costs and better business performance, consistency in service delivery and instills confidence among investors and customers.
In a nutshell, ISO 9001 encourages an integrated approach towards organizational management promoting quality service delivery and stakeholder satisfaction.